Privacy Policy
Effective Date: [1 May 2025]
Platform Name: CAMMARKETHUB
At Cammarkethub (“we”, “our”, “us”), protecting your personal information is a priority. This Privacy Policy explains how we collect, use, disclose and safeguard your data in compliance with the Privacy Act 1988 and the updated Privacy and Other Legislation Amendment Act 2024, including reforms effective December 2024 and June 2025
1. Information We Collect
We collect:
- Personal & Business Data: name, contact details, ABN, business profile info
- Usage Data: IP address, browsing/device details, interactions
- Booking & Transaction Data: service preferences, communications, payment information
Providing these details is necessary to use our services fully.
2. Collection Methods
Information is collected:
- Through registration forms, bookings, and profile creation
- Via cookies and analytics tools
- From third‑party services like payment processors
3. Purpose of Collection
We use your data to:
- Provide and manage user and business accounts
- Facilitate bookings and service delivery
- Enhance platform performance and user experience
- Communicate service updates, support, and marketing (with opt‑out options)
- Comply with legal obligations and protect against fraud or misuse
4. Disclosure & International Transfers
We may disclose information to:
- Trusted service providers (e.g., hosting, payment gateways)
- Regulators or legal bodies when legally required
We do not sell personal information. For cross-border transfers, we rely only on jurisdictions on Australia’s approved adequacy list or use contractual safeguards as required under the amendments.
5. Data Security & Breach Notification
We employ technical and organisational measures (e.g., encryption, access controls, secure storage) to protect your data as mandated under the new amendments.
In line with Australia’s Notifiable Data Breaches scheme, if a breach is likely to cause serious harm, we’ll notify affected individuals and the OAIC promptly.
6. New Rights Under Privacy Reforms
As of 10 June 2025, Australians have a legal right to bring a statutory cause of action for a serious invasion of privacy, even without proof of damage, where certain criteria are met (intentional/reckless invasion, reasonable expectation of privacy, seriousness, and public interest balancing. We commit to compliance to minimise risk of such claims.
7. Children’s Privacy & Automated Decision‑Making
The OAIC is developing a Children’s Online Privacy Code, to be finalised by 10 December 2026. When active, we will adhere to its special protections when providing services to minors.
By December 2026, transparency obligations around automated decision-making (AI systems) will also apply. We’ll provide clear disclosures where personal data is processed by automation.
8. Access, Correction & Complaint Rights
You may request access to or correction of personal data we hold about you at any time. Contact us via [support email]. If dissatisfied, you can lodge a complaint with our Privacy Officer or escalate to the Office of the Australian Information Commissioner (OAIC).
9. Cookies & Marketing Opt‑Outs
We use cookies to enhance usability, remember preferences, and analyse traffic. You can control cookie preferences via browser settings (some features may not function if cookies are disabled).
You may opt out of marketing communications at any time through provided unsubscribe options.
10. Review & Policy Updates
We review this policy regularly to reflect legal and operational changes. Significant updates will be notified on our site. We recommend reviewing this periodically.
Contact Us
Privacy Officer
CAMMARKETHUB
Email: [email protected]
Address: Australia, 811 Princess Hwy Springvale